Holds
Library customers can reserve titles from the collection. Where and how a hold is made depends on how the holds are configured.
The Holds menu staff to manage customer hold requests.
Note: Only library staff with proper permissions can use this menu. For more information, see Wise role functions.
- Show holds
- Learn how to view hold requests in the Wise staff client via the Show hold requests menu.
- Hold requests overviews
- Hold request overviews provide reports on the management of hold requests.
- Cancel holds SchoolWise
- Not for use in US libraries.
- Hold request screens and details
- Hold requests have their own management screens and statuses. This documentation describes the screens used to create and manage requests and details to interpret requests.
- Hold request workflows
- Learn about workflows involving hold requests within the Wise staff client.
- Place hold requests
- Branch affinity factor
- Cancel or delete a hold request
- Check in and check out hold requests
- Clear unclaimed holds
- Group hold requests
- Home Delivery Holds
- Identify customers that did not receive hold notifications
- Place a hold on multiple copies of the same title
- Place materials on transport
- Process a hold request with no items
- Replace a hold title
- Service Point Holds
- Settle and restore holds
- Unable to process a hold
- View log data for hold requests