Hold shelf (by delivery process)

Overview

​The Hold shelf (by delivery process) generates the same information as the Hold shelf overview but offers the option to include the delivery method.

1. Go to Hold requests > Overviews > Hold shelf (by delivery process). The Hold shelf (by delivery process) requests screen opens.
2. Provide overview information. Required fields are marked with an (*) asterisk. 

   Field	Description
   Branch(es)*	Choose one or more branch for which to view holds requests. Use ctrl+click to select multiple branches. By default, the branch that is signed in is provided.
   Source	Select the source of the hold request. You cannot select multiple sources. Leave this field blank to create a report will all sources.
   Delivery process*	If your library uses delivery processes like Library-at-home, you can select a specific process to display in the report. Use ctrl+click to select multiple delivery processes.
   Sorting*	Select the sorting order for the overview. The overview can be sorted by: T - Title N - Customer Number L - Customer Name R - Hold Request Date

3. Click Create report. The report is generated in a new browser window.

The report displays an overview of hold requests by your selected sorting order. The following details are included in the report:

• Hold ID - the hold request ID
• Hold request date - the date the request was placed by the customer
• Date received - the date when the item was received
• Expiration date - the date when the hold request is no longer needed and can be removed from the hold shelf
• Source - where the hold was placed
• Status - the status of the hold request
• Days - the number of days that the item has been on the hold request shelf