Processed holds

​The Processed hold requests overview produces a report with a count of processed hold requests within a specified period of time. Processed hold requests are defined as requests that have an end date. The count is made per institution or branch, with the type of hold request and reason for processing. The report is based on the lending branch; the checkout branch is counted as well.

1. Go to Hold requests > Overviews > Processed hold requests. The Processed hold requests screen opens.
2. Provide overview information. 

   Field	Description
   Institution*	Choose the institution for which to view holds requests. Leave this section blank to select all institutions. When selecting an institution and Only totals for each branch of the selected institution, only hold requests are printed that meet the minimum number of hold requests.
   Branch(es)	Or, choose the branch(es) for which to view holds requests. Use ctrl+click to select multiple branches. If left blank, all branches are selected.
   Period (processing date) up to and including	Provide the period of time to view processed holds.

3. Click Create report. The report is generated in a new browser window.

The report displays an overview of hold requests by your selected sorting order. The following details are included in the report:

• Type of hold request
  • B - Branch/Library
  • N - Network
  • I - Internal ILL
  • E - External request
• Processing reason
• Quantity - per type, per reason
• Total - per branch. If Institution was selected, the first lists total per branch and then the total for the institution