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OCLC Wise Support EN

Customer menu

Learn about the options within the Customer menu in Customer administration.

Customer menu

  • Search for customers
    Learn how to search for customer accounts in the Customer administration section of the Wise staff client.
  • Add new customer
    Learn how to add a new customer account in the Wise staff client.
  • Borrowed items
    Learn how to view information about a customer's borrowed items within Customer administration.
  • Change return date
    Find information about the change return date option within Customer administration.
  • Holds
    Learn about the options available within the Holds menu in Customer administration.
  • Notification
    Learn how to add a message to a customer account using the Notification option within Customer administration.
  • Set PIN and Reset password
    Learn how to reset a customer password in the Customer administration section of the Wise staff client.
  • Financial menu
    Learn about the functions available from the Financial menu of the Customer administration screen in the Wise staff client. From this menu, staff can add fines and fees, waive, and add deposits.
  • Customer correspondence
    Learn how to view customer messages, invoices and other correspondence in the Customer administration screen of the Wise staff client.
  • Print customer receipt
    Learn how to print customer receipts from the Customer administration screen in the Wise staff client.
  • Print customer materials
    Learn how to print customer materials from the Customer administration function of the Wise staff client.
  • To checkout and To check in
    Learn how to navigate to circulation screens from the Customer administration screen in the Wise staff client.

 

 

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