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OCLC Wise Support EN

Print customer receipt

Learn how to print customer receipts from the Customer administration screen in the Wise staff client.

Default receipt type preferences can be made for each service desk. These settings are configured in Branch management. For more information, see Service desk profiles.

To print a different kind of receipt than the default selection during a customer session, select one of the following receipt types from Customer administration screen of the customer for whom you want to print receipts. From customer administration, go to Customer > Print customer receipt. A receipt type menu opens with the following selections:

Type of receipt Displays
Payment receipt
  • Materials checked in or checked out during the current session
Payment receipt with status
  • Materials checked in or checked out during the current session
  • Payments made during the current session
Status receipt
  • Materials checked in or checked out during the current session
  • All materials currently checked out on the card
  • Payments made during the current session
  • Current hold requests
Status receipt with costs
  • Payments made during the current session
  • Outstanding fines and fees
  • Credits on the account
  • All materials currently borrowed on the card
  • Current hold requests
Status receipt with transactions
  • Materials checked in or checked out during the current session
  • Payments made during the current session
  • Outstanding fines and fees
  • All materials currently borrowed on the card
  • Current hold requests
No receipt
  • No receipt is printed during the current session

Select a receipt type and click OK. This receipt type will be used when a receipt is printed for the selected customer. When the session is closed, the system will return to the default print settings.

 

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