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OCLC Wise Support EN

Workplace management

Learn about the configuration options available in the Workplace management section of the Wise staff client.

Configurations for your workstation are managed in Branch management > Workplace management in the staff client. Here, you can configure the look and feel of the workstation, custom text and printed messages, and manage peripheral devices.

 
  • Edit working date
    Learn how to edit the Wise staff client working date.
  • Switch user
    Learn how to log in as a different user in the Wise staff client.
  • Do not allow messages to flash in the window title
    Learn how to prevent messages from flashing in the window title while using a test instance of the staff client.
  • Font size
    Learn how to change the display font size for the Wise staff manager.
  • Language selection
    Learn how to change the display language in the Wise staff client from English to Dutch.
  • Temporarily disable receipt printer
    Learn how to temporarily disable a receipt printer in the Wise staff client.
  • Custom text on receipt
    Learn how to customize the text on print receipts for the workstation in the Wise staff manager.
  • Configuration
    Find information to configure your Wise staff client workstation.
  • Debug Log On/Off
    Learn how to enable and disable debug logging in the Wise client.
  • Clear cache
    Learn how to clear the cache of the Wise staff client to update changes made to configuration.
  • Printed messages
    Learn how to view and reprint service desk bills in the Wise staff client.
  • Communication test
    Learn how to run a communication test in the Wise staff client to check the performance of the staff client and server.

 

 

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