Finance
Financial institutions associated with tickets can be defined in the Wise configuration manager at ticketWise > Finance.
Registration structure
Store sales
The booking codes for ticketWise sales are recorded within the 3000 series (store sales). Because of this, the journal entry group should always start with 3.
| Field | Description |
|---|---|
| Journal entry group | Field is automatically set to 3 for store sales. |
| Booking code | Enter a 3 character booking code between 000 and 999. |
| Description at service desk | The description that appears within the Wise client when using the booking code. |
| Description in journal entry | The description of the journal entry. |
| Rate |
Cost per ticket, in dollars. |
| Rate can be changed |
Check the box if the rate can be changed. |
| Default number |
The default number of tickets sold in each transaction. |
| VAT percentage |
Not for use in US libraries. |
| Cannot be counted | If these items are created using self-service, this field determines if they can be counted together. |
| Sector | BIEB should be selected for US libraries. |
| Created by | Used to mark the user who added the entry. |
| Created | The date when the entry was added. |
| Ledger number |
The ledger number associated with the booking code. |
| Reporting group | The Reporting group, defined in the Wise configuration manager at Products and services > System tables > (TABKRG) Customer report group. |
| Hide at service desk |
If checked, tickets cannot be sold in the Client. |
| Customer required | Indicate whether it is mandatory to include which customer the sale concerns. |
| Suppress administrative costs for letter of notice and collections agency | Returns the booking code to the definition of administration costs. This can be used to waive administration fees when processing payment files. |
| Cash drawer details |
This field determines what details must be recorded when booking. Select one of the following fields from the drop-down menu:
|
| Punch card sale | Not for use in US libraries. |
Book code by type
Booking codes must be established for each Price type in combination with each Event type.
Note: When there is not a book code for a price type, no ticket sales for this event type can take place.
| Field | Description |
|---|---|
| Price type | Choose the price type associated with the booking code. |
| Event type | Choose the event type associated with the booking code. |
| Book code | Select a booking code. Defined in the Wise configuration manager at Finance > Booking codes > Registration tables. |
| Cancel journal entry code |
Choose booking code 5996 for refunding cancelled tickets. Booking code 5996 must first be configured in the Wise configuration manager at OCLC Wise > Finance > Booking codes > Registration tables > Cash drawer expenses. |
| Ticket cancellation process |
Choose a cancellation process from the drop-down menu. |
Processes and configurations
Ticket cancellation processes
The Ticket cancelation processes table defines the conditions under which cancelations are allowed, and whether there is a fee associated with cancelation.
Note: If no Ticket cancelation process is selected in Book code by type, no refund is offered when canceling tickets associated with that book code.
| Field | Description |
|---|---|
| Book code | The booking code associated with the ticket cancellation process. |
| Cancellation costs | The cost associated with a ticket cancelation. |
| Back to days (xx) | The number of days before an event when tickets are refundable. |
(TABTTM) Ticket rate configuration
It is possible to offer different ticket prices depending upon the membership of the customer. Differing prices are defined in (TABTTM) Ticket rate configuration.
Note: Only enter information in this section if your library will be using different ticket prices per membership.
| Field | Description |
|---|---|
| Type | Field is automatically populated with TTM. |
| Code | The ticket rate code. |
| Description | Description of the ticket rate. |