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OCLC Wise Support EN

Desk management

Workstation settings and self-service screen settings are defined in Desk management within the Wise configuration manager.

Settings related to default desk configurations and self-service are located in the Wise configuration manager at OCLC Wise > Desk Management.  

Desk management

  • Desk pattern and Desk texts
    Override messages and behavior in the Client can be defined in the Wise configuration manager at Desk patterns and Desk texts.
  • Staff desk
    Default configuration and sound settings can be defined in Staff Desk within the Wise configuration manager.
  • Public desk
    Display text for Wise self service can be defined in the Wise configuration manager at Public desk.
  • Default system notifications and variables
    Find a list of default system notifications.

 

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