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OCLC Wise Support EN

Default system notifications and variables

Find a list of default system notifications.

System notifications are defined in the Wise configuration manager at OCLC Wise > Desk management > Public desk > Self-service > (WSM) System notifications. 

See Public desk for more information.

 Note: Changes to these settings can only be made by authorized users. Contact your system administrator for assistance.

Standard System notifications for libraries/adults

Notification key notification in Wise Original counter notification/SIP self-service notification
0001 This is an old password,<br>please enter your new password. Pass number is reversed to number: [{0}]; Pass is not valid!
0002 This is an old password <br>please enter your new password. Note: this is a regrouped borrower number!
0003 Unusable library card.<br>You cannot use this to borrowitems Unknown borrower [{0}]; Pass is not valid!
[SIP] Please report this to staff
0004 This library card does not belong to this branch.<br>You cannot borrow items as a result. Borrower is from another establishment; not accepted
0005 This library card is not valid.<br>You cannot borrow items as a result. The status [{0}] is not correct; Not accepted
0006 Attention: You still have an outstanding amount. Pay attention! the borrower has outstanding registrations!
0007 The PIN you entered is incorrect. This is an old (renamed) card number; Not accepted
[SIP] Pin code incorrect
0011 Unknown material. It cannot be borrowed. Unknown copy [{0}]; cannot be lent
0013 Failed. This barcode is too short. Copy number [{0}] is too short; not accepted as a copy number
0014 Failed. This barcode is too short. Copy number [{0}] is incorrect; not accepted as a copy number
0015 Failed. This number [{0}] belongs to a library card. Loan number [{0}] not accepted as copy number
0022 You previously checked this item out on [{0}]. Is already loaned / linked to this borrower on: [{0}]
0024 This item cannot be borrowed. Note copy has been lent to [{0}]; cannot be lent
0025 This item cannot be borrowed. Copy has been written off; cannot be lent
0026 You have this item on loan to [{0}] Has already been loaned to this borrower up to [{0}]
0028 This item cannot be renewed. Instance has substatus [{0}]; cannot be renewed
0029 The costs for this item have been charged. Copy has been charged; cannot be renewed
[SIP] Copy has been charged
0030 This item cannot be renewed. Material is blocked for renewal
0032 You cannot renew, because your punch card is empty. No more strip credits; Cannot be renewed
0033 Please scan your library card again<br>(or type the card number). Session ID unknown (borrower must first be scanned again)
0034 You cannot borrow this item (it's on hold).<br>Please put it back.

Copy is reserved for another borrower; cannot be lent

[SIP] Copy cannot be borrowed (Res.)
0037 Incorrect PIN code. You cannot borrow as a result. Pin code incorrect, cannot be lent
0041 You cannot borrow this item (it's on hold)<br>Please put it back. Copy is already reserved for another borrower
0045 This item cannot be renewed. Copy cannot be extended
0046

This item cannot be borrowed.

Copy cannot be lent
0047 You cannot borrow, because your punch card is empty. You are out of punches and you cannot check out any items until you replenish.
0049 The library card is invalid Pay attention! The borrower does not have a valid subscription!
0054 This item cannot be borrowed The copy cannot be borrowed, no regulations found
[SIP] Copy cannot be lent (R)
0055 This item cannot be borrowed. Copy cannot be borrowed, no regulations found [Guest regulations: {0}]
[SIP] Copy cannot be borrowed (GR)
0063 You currently already have this item checked out.  
0102 This library card does not belong to this branch.<br> Borrower is from another branch
0106 This library card is invalid. The status of the borrower is incorrect [{0}]
0107 Outstanding amount [{0}] exceeds the maximum of [{1}].<br>Please pay that first. Total registrations [{0}] exceeds maximum [{1}]
0115 This item [{0}] has been blocked. Copy is blocked [{0}]
0117 This item is not available for loan. On loan to [{0}]; Lending?
0122 Temporarily at this branch.<br>To be returned on [{0}]. Collection copy: return date [{0}]
0123 Temporarily at this branch.<br>To be returned on [{0}]. Collection copy: return date [{0}]
0124 Temporarily at this branch.<br>To be returned on [{0}]. Collection copy: return date [{0}]
0127 Item cannot be borrowed. Material is blocked for this borrower category
0128 Item cannot be borrowed. Borrower is too young
0129 Please note you cannot borrow this item, because you have reached your maximum [{1}]. Maximum number of loans has been exceeded [nr: {0} max: {1}]
0130 Please note you cannot borrow this item, because you have reached your maxiumum of [{2}] for this material type. Maximum of group [{0}] has been exceeded [nr: {1} max: {2}]
0132 This item cannot be returned via the self-service checkin.<br>Please return it at the Service Desk. You cannot take this article yourself; security
0137 Maximum number [{0}] of renewals reached.<br>Renewal not possible. Max. number of renewals reached: [{0}]
0139 This item is supposed to go to another branch. Copy is blocked collection copy
0140 This item cannot be renewed. Copy is blocked for renewal
0146

This item cannot be borrowed.

Material is blocked for loan
[SIP] Article cannot be lent
0150 This item is supposed to go to branch [{0}] Copy must be transported to: {0}
0156 Attention: This will be deducted from your punch card. Loan strips will be calculated
0157 Attention: There are costs involved. Loan money will be charged
0160 Attention: item is damaged [{0}] Instance is registered damaged [{0}]
0161 Attention: item is damaged [{0}] Instance is registered damaged [{0}]
0163 Do you want to buy this withdrawn item for [{0}]? Sold out copy SELL to this customer for [{0}]
0167 Your hold request has arrived. [SIP] Reservation inside
0201 Unknown number. Unknown copy
0202 This item can only be returned at the Service Desk. This article cannot be taken by yourself [{0}]
0204 This item has not been borrowed. Has already been taken
0205 This item can only be returned at the Service Desk. You cannot take this article yourself; material block
0207 This item can only be returned at the Service Desk. You cannot take this article yourself; note
0208 This item can only be returned at the Service Desk. Copy is blocked [{0}]
0209 This item has been blocked. Copy is from location [{0}]
0212 Failed. This item is from another branch. Copy is from location [{0}]
[SIP] From other library: Go to counter
0213 Failed. This item cannot be renewed. There is a reservation for this copy
0238 X Copy is blocked [{0}]
0239 This item can only be returned at the Service Desk. Copy is from another location [{0}] and blocked [{1}]
0241 Failed. This item has been borrowed from another location. The copy has been lent in location [{0}]
0242 Failed. This item has been borrowed from another location. The copy has been renewed in location [{0}]
0243 Failed. This item has been borrowed from another location. This copy has been lent [{0}]
0244 Failed. This item has been borrowed from another location. This copy has been renewed [{0}]
0246 This item was renewed earlier today. Copy renewed today for this borrower
0247 This item was already borrowed earlier today. Copy loaned to this borrower today
0248 You have already returned this item. The copy has been handed in today by the borrower
0249 You have already borrowed this item. Copy has been lent to this borrower
2050 X Loans canceled
0251 X Renewal canceled
0252 Failed. This item has been borrowed from another location. You cannot take this article by yourself
0300 It is only possible to renew your own materials. Only articles of yourself can be renewed
0319 Failed. This library is invalid. [SIP] Not correct, use declined [{0}]
0354 This item cannot be renewed here. [SIP] Copy cannot be renewed here
0355 This item cannot be renewed in this branch. [SIP] Copy MUST be renewed at a lending site
0500 This item has not been borrowed. Copy has already been taken
0527 This item needs to be returned in [{0}] Copy MUST be submitted in [{0}]
0561 This item can only be returned at the Service desk. You cannot take this article yourself; go to intake counter
1110 Unknown library card. Unknown borrower
1111 This library card has expired. Expired pass
1112 This library card is blocked. Only blocked
1184 This library card is not valid or has expired. Not valid!

 

Standard System notifications for schools/children

Notification key notification in Wise Original counter notification/SIP self-service notification
0001 This is an old library card,<br>please use new card. Pass number is reversed to number: [{0}]; Pass is not valid!
0002 This is an old library card,<br>please use new card. Note: this is a regrouped lenernumber!
0003 This card cannot be used.<br>Borrowing not allowed. Unknown borrower [{0}]; Pass is not valid!
[SIP] Please report this to staff
0004    
This library card does not belong to this school.<br>Borrowing not allowed.
Borrower is from another establishment; not accepted
0005 This library card is not valid.<br>Borrowing not allowed. The status [{0}] is not correct; Not accepted
0006 Attention: You have additional outstanding fees. Pay attention! the borrower has outstanding registrations!
0007    
Incorrect PIN number.
This is an old (renamed) card number; Not accepted
[SIP] Pin code incorrect
0011    
Incorrect PIN number.
Unknown copy [{0}]; cannot be lent
0013 Failed. The barcode is too short. Copy number [{0}] is too short; not accepted as a copy number
0014 Failed. The barcode is too short. Copy number [{0}] is incorrect; not accepted as a copy number
0015 Failed. This number [{0}] belongs to a library card. Loan number [{0}] not accepted as copy number
0022 You have already checked this item out on [{0}]. Is already loaned / linked to this borrower on: [{0}]
0024 There is an issue with this item. It is currently not available for loan. Note copy has been lent to [{0}]; cannot be lent
0025 There is an issue with this item. It is currently not available for loan. Copy has been written off; cannot be lent
0026 You have already checked out this item to [{0}] Has already been loaned to this borrower up to [{0}]
0028 There is an issue with this item. It is currently not available for loan. Instance has substatus [{0}]; cannot be renewed
0029 The material cost for this item has been charged.

Copy has been charged; cannot be renewed

[SIP] Copy has been charged
0030 This material cannot be renewed. Material is blocked for renewal
0032 You are out of punches. You cannot renew any items until you replenish. No more strip credits; Cannot be renewed
0033 Please scan the card again<br>(or enter the number). Session ID unknown (borrower must first be scanned again)
0034 Failed. Someone else has put in <br>a hold request for this item. Please put it back. Copy is reserved for another borrower; cannot be lent
[SIP] Copy cannot be borrowed (Res.)
0037 Incorrect PIN number. Item cannot be checked out. Pin code incorrect, cannot be lent
0041 Failed. Someone else has put in <br>a hold request for this item. Please put it back. Copy is already reserved for another borrower
0045 This item cannot be renewed. Copy cannot be extended
0046 This item cannot be borrowed. Copy cannot be lent
0047 You are out of punches and cannot check out any items until you replenish. You are out of punches and you cannot check out any items until you replenish.
0049 This is not a valid card. Pay attention! The borrower does not have a valid subscription!
0054 There is an issue with this item. It cannot be renewed. The copy cannot be borrowed, no regulations found
[SIP] Copy cannot be lent (R)
0055 There is an issue with this item. It cannot be renewed. Copy cannot be borrowed, no regulations found [Guest regulations: {0}]
[SIP] Copy cannot be borrowed (GR)
0063 You currently already checked out this item  
0102 This library card does not belong to this school.<br> Borrower is from another branch
0105 You are not allowed to borrow items.<br>Please go see a staff member.  
0106 This library card is not valid. The status of the borrower is incorrect [{0}]
0107 you have exceeded your limit of [{1}].<br>Please pay first. Total registrations [{0}] exceeds maximum [{1}]
0115 This material [{0}] has been blocked. Copy is blocked [{0}]
0117 This item has already been borrowed to someone else. On loan to [{0}]; Lending?
0122 Temporarily at school.<br>To be returned on [{0}]. Collection copy: return date [{0}]
0123 Temporarily at school.<br>To be returned on [{0}]. Collection copy: return date [{0}]
0124 Temporarily at school.<br>To be returned on [{0}]. Collection copy: return date [{0}]
0127 You cannot borrow this item. Please put it back.<br>You are too young. Material is blocked for this borrower category
0128 Item cannot be borrowed. Borrower is too young
0129 You have reached your maximum. You already checked out [{1}] items.<br>More is not allowed. Maximum number of loans has been exceeded [nr: {0} max: {1}]
0130 You cannot borrow this. you already have checked out [{2}] of this material. Maximum of group [{0}] has been exceeded [nr: {1} max: {2}]
0132 You cannot check this item in yourself.<br>It has been secured. You cannot take this article yourself; security
0137 You have already renewed this item [{0}].<br>More times is not allowed. Max. number of renewals reached: [{0}]
0139 Temporarily at school. It should be returned now. Copy is blocked collection copy
0140 Material cannot be renewed. Copy is blocked for renewal
0146 This item cannot be borrowed. Material is blocked for loan
[SIP] Article cannot be lent
0150 This item should be transported to: [{0}] Copy must be transported to: {0}
0156 This will be deducted from your punch card. Loan strips will be calculated
0157 There are costs involved for this. Loan money will be charged
0160 Beware: damaged [{0}] Instance is registered damaged [{0}]
0161 Beware: damaged [{0}] Instance is registered damaged [{0}]
0163 Do you want to buy this withdrawn item for [{0}]? Sold out copy SELL to this customer for [{0}]
0167 Your hold request has arrived. [SIP] Reservation inside
0201 Unknown barcode. Unknown copy
0202 You cannot check this item in yourself.

This article cannot be taken by yourself [{0}]

0204 Item has already been returned. Has already been taken
0205 You cannot check this item in yourself. You cannot take this article yourself; material block
0207 You cannot check this item in yourself. You cannot take this article yourself; note
0208 You cannot check this item in yourself. Copy is blocked [{0}]
0209 This item has been blocked. Copy is from location [{0}]
0212 Failed. This material is not held by this school. Copy is from location [{0}]
[SIP] From other library: Go to counter
0213 Failed. This item cannot be renewed. There is a reservation for this copy
0238 # Copy is blocked [{0}]
0239 You cannot check this item in yourself. Copy is from another location [{0}] and blocked [{1}]
0241 Failed. This material was not borrowed from this location. The copy has been lent in location [{0}]
0242 Failed. This material was not borrowed from this location. The copy has been renewed in location [{0}]
0243 Failed. This material was not borrowed from this location. This copy has been lent [{0}]
0244 Failed. This material was not borrowed from this location. This copy has been renewed [{0}]
0246 This item was already renewed earlier today. Copy renewed today for this borrower
0247 You have already borrowed this item earlier today. Copy loaned to this borrower today
0248 You have already returned this item earlier today. The copy has been handed in today by the borrower
0249 You have already borrowed this item. Copy has been lent to this borrower
2050 # Loans canceled
0251 # Renewal canceled
0252 Failed. You have already borrowed this item somewhere else. You cannot take this article by yourself
0300 It is only possible to renew your own materials. Only articles of yourself can be renewed
0319 Failed. This is not a valid library card. [SIP] Not correct, use declined [{0}]
0354 This item cannot be renewed here. [SIP] Copy cannot be renewed here
0355 You should renew it in the location where you checked it out. [SIP] Copy MUST be renewed at a lending site
0500 Item has already been returned. Copy has already been taken
0527 You should return this in [{0}] Copy MUST be submitted in [{0}]
0561 You cannot check this item in yourself. You cannot take this article yourself; go to intake counter
1110 Unknown library card. Unknown borrower
1111 This library card is no longer valid. Expired pass
1112 This library card is blocked. Only blocked
1184 This library card is not valid. Not valid!

System notification variables

Variables can be entered in self-service notifications to provide information specific to the customer using the self-service machine. The variables must be entered exactly as shown below.

[{0}] 

In some reports, a number appears between braces and brackets - [{#}]. This means that a number (number of copies, amount, etc.) is entered by the system. Please note that when changing the notification text, this system formula remains intact.

#LOCATION# 

Some screen texts and notifications contain the instruction to place materials in a specific location. When #LOCATION# appears, where the term LOCATION is replaced with the specific location image file name,  the system inserts the corresponding image.

[LIBRARYNAME] 

When [LIBRARYNAME] appears in a notification, the screen displays the name of the library as it is known within the system. For example, the message "Welcome" could be updated to say "Welcome to the [LIBRARYNAME]", which will display as "Welcome to the City Library".

Other placeholders 

In some notifications, the following variables might be used:

  • #TITLE# - title
  • #APPENDICES# - number of attachments
  • #ITEMS# - number of parts, including main title
 

 

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