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OCLC Wise Support EN

Can I restore a file I accidentally deleted in file management?

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Symptom
  • In File management, you attempt to download a file, but you accidentally hit delete instead of download.
Applies to
  • Wise Client
  • File management
Resolution

File management contains a folder called trash. Staff with the Management of trash can (BESTANDSBEHEER_TRASH) file management system role function have access to the folder.

  1. Navigate to the trash folder:  Branch management > File management > trash
  2. Locate and select the file(s) you want to restore
  3. Right-click on the selection and choose Restore selected file(s) from the File menu
  4. After you restore the file(s), go back to the original folder, right-click, and choose Refresh folder content
Additional information

File management settings

Page ID
5825