Can a customer use the same username after their account is re-registered?
Applies to
- OPAC
Answer
Yes, customers can re-use their old username if their account is deactivated and they want to re-register with the library. Their old password in the UI will not be valid. A temporary password must be generated in the Staff Client in order to log back into the OPAC then reset the password again.
Note: this MUST be the same account, re-activated. A new account cannot contain a username that has ever been used before.