Recall letter outstanding orders
Use Recall letter outstanding orders to generate a letters to vendors for outstanding orders in the Wise staff client.
Recall letter can be generated to send to vendors when an order is not received. Orders are included in this report when the orders have status I - On order, an order date which is at least 7 days and an expected date that is expired by at least 14 days.
To generate recall letters for outstanding orders:
- Go to Customers > Overviews > Recall letter outstanding orders. The Recall letter outstanding orders window opens.
- Select preferences for the overview. Fields marked with an asterisk (*) are required.
Field Description Vendor* Select a vendor from the drop-down list. Branch* Select a branch from the drop-down list. Ordering date (up to and including) Enter the order period.
- Click Accept.
No BIRT report is generated and opened in your web browser. Instead, the messages are saved as reminder B0 messages and can be accessed and printed via Prepare notifications for printing and Print notifications.
For information about configuring the letter, see Configure a reminder letter for open orders.