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OCLC Wise Support EN

Unpaid fees per customer

Generate a report of unpaid fees per customer in the Wise staff client.

The Unpaid fees per customer overview displays outstanding fees and fines, per customer.

To create this overview:

  1. Go to Financial > Overviews > Unpaid fees per customer. The Unpaid fees per customer screen opens.
  2. Provide overview information. Required fields are marked with an (*) asterisk. 
    Field Description
    Institution Choose the institution to display in the report. Only select when a specific institution must be displayed. If left blank, the report will display all institutions in the Financial organization.
    OR Location Choose the branch to display in the report. Only select when a specific branch must be displayed. If left blank, the report will display all branches in the Financial organization.
    Booking code

    Enter the journal entry group number and booking code to display a specific booking code or a range of booking codes in the results.

    For example, to enter booking code 110 from journal entry group 2, type 2110.

    Only use this field if the items with a specific code must be displayed. If left blank, the report will display all booking codes.
    Period originated* up to and including Period for which the report is generated. Enter to/from date. Here, the selection is set to the age of the items. If no end date is included, the current date is used as the end date.
    Period to debt collections agent up to and including Period in which the outstanding item is transferred to the collections agent. If no end date is included, the current date is used as the end date.
    Minimum outstanding amount in cents Enter the minimum amount (in cents) of the outstanding items that must be displayed.
  3. Click Create report. The report is generated in your web browser window.

 

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