Notifications per customer

​ The Notifications per customer overview (56) displays all notifications per customer in the staff client. 

To create this overview:

1. Go to Customer support > Notifications per customer. The CS messages per customer screen opens.
2. Provide overview information.

   Field	Description
   Period from	Select a start date for the overview. If no dates are entered, the system will display all messages for the selected processing group.
   Period up to and including	Select an end date for the overview. If no dates are entered, the system will display all messages for the selected processing group.

3. Click Create report. The report is generated in a new browser window.

The report displays a report with the following information:

• Name (customer)
• Email
• Phone
• Subject
• Date 1
• Date 2
• Date 3
• Status
• Rule
• Note
• Date of contact
• Message type
• Processor