Lost and damaged items

Change an item status to lost or damaged 

To mark an item as lost or damaged:

If authorized and the item status allows, you can discard the active item. 

 Note: Only items from the branch that you are signed in as, or from branches that are part of the same VSM group as the branch you are signed in as can be discarded. See Branch groups for more information.

1. In the Item detail screen of the item you want to discard, go to Status > Discard. The Discard reason window opens.  Note: If you are discarding an item that is the only copy associated to the title, you will receive a confirmation message. Click Yes to continue.
2. Select a reason for discarding the item from the list:
   • Discard
   • System use only  Note: This field should not be used by US libraries. 
   • Duplicate copy
   • System use only   Note: This field should not be used by US libraries. 
   • Damaged
   • Lost 
   • Missing
   • Outdated
   • Replaced
   • Superseded
   • Other
   • Zero/Low circulation
3. Click OK. The item status is updated to Discarded. The reason for discard appears in parentheses next to the status.

Once an item has been discarded, you have the option to undo the action:

1. In the Item detail screen of the item you want to recover, go to Status > Undo discard action.
2. Click OK to confirm. The item status changes to In; the item cannot be set back to its previous status (i.e., loan or transport).