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OCLC Wise Support EN

Peripherals

Learn how to configure peripheral devices (e.g., receipt printers, RFID readers) in the Wise staff client.

Peripherals to the workstation are configured on the Peripherals tab in the Wise client under Branch management > Workplace management > Configuration.

 Note: When changes are made to this tab, you must restart the staff client before they take effect.

Receipt printer

Click the corresponding radio button to select a receipt printer option.

Printer Description
Local

When Local is selected, you must also select a printer from the Printer drop-down list. All receipt printers that have Windows drivers can only be used with the "Generic/Text only" driver.  The type of connection is not important because Wise communicates with the Windows driver. In other words, it does not matter if the printer driver works via USB, serial, parallel, or network connections as long as Windows can reach it.

Configuration varies by printer. The codes for cutting off the receipt also vary by brand. Wise has a standard driver code file for Epson and Star printers. It is possible to create a new driver code file for other brands, provided the printer can handle escape codes.

If you are considering using a different type of printer than those mentioned above, we advise you test it properly. Click Test to test the printer.

Additional configuration

Once a printer is selected, two additional options appear. These selections are only valid when using a receipt printer.

  • Cash drawer control can be selected to test printing cash drawer receipts
  • Print receipts twice can be selected to print a duplicate receipt
Dummy Select Dummy to test your receipt settings. When a receipt is generated, it will open in a new window in the staff client.
None If None is selected, no printer is associated with the workstation.

Click Save to save the receipt printer configuration. Click Test to test the configuration before saving.

Card printer

If the logged-in workstation uses a card printer to generate new library cards for customers, select preferences from the drop-down lists:

  • Card printer control codes
  • Card printer style sheet

For assistance with control codes or style sheets, contact OCLC Support.

Local printer/scanner

If the logged-in workstation uses a local printer to generate labels to affix to library cards for customers, configure the following:

Setting Description
Local printer messages Select the output method for local printer messages from the drop-down list.
Default label style sheet Select the label style sheet from the drop-down list.
Default single label style sheet Select the single label style sheet from the drop-down list.
Link style sheets to default printer

This setting allows users to select a printer destination for every label style sheet in use.

By linking style sheets to a printer, a specified print job will be sent to the configured printer each time it is run. This means you do not have to select a printer each time you have a new print job.

  1. Click Set to link style sheets.  The Edit default style sheet printer window opens. The window displays a list of print jobs, the associated style sheet, and where the job will be sent to print.
  2. Select a printer from the drop-down list to direct the print job to a specific printer.
  3. Click OK to save changes.
Flatbed scanner If a flatbed scanner is used at the workstation, check the connected box.
Scanner source If a scanner is used at the workstation, select a scanner source from the drop-down list. Click Save.
Scanner pixel type To set the pixel settings for the scanner, click Changing and select the pixel type.

Payment/Smart card device

If the workstation has a PIN/Smart card device attached for payments, it is configured in this section.

  1. Select the Type of smart card or Payment/Smart Card Terminal from the drop-down list.
    Option Description
    None No PIN/Smart card terminal is linked
    CCV Vx570/520+820 / Omni 2250/3750 PIN/Chip Terminal One of the stated types of PIN/smart card terminals from CCV are connected here by cable to the staff client
    Unlinked smart card terminal Payment by Smart card, the terminal has no link to the staff client
    Unlinked payment terminal Payment can only be made by payment terminal, the terminal has no link to the staff client
    Unlinked payment/smart card terminal Payment can be made by payment terminal and smart card, the terminal has no link to the staff client
    PIN/Chip (Xenta) The type of PIN/smart card from QE are connected with a cable to the staff client. The connection is certified by the Eastbridge company and the connection to these types of card terminals is only allowed by terminals supplied by Eastbridge.

2. Select a Port from the drop-down list.

3. Enter the Journal code PIN and click Save.

RFID reader

The RFID reader is a device used for self-service workstations. Configure an RFID reader in this section. If your library is using RFID for materials management, contact your system administrator for additional configuration assistance.

Configure RFID reader

To link an RFID reader to a workstation, provide information for the following fields:

Field Description
RFID configuration

Select a configuration method from the drop-down list. The following methods are built into the Wise system:

  • RFID Daemon
  • TagSys L1xx
  • TagSys P1XX/P2XX
  • Feig ISC MR101/102
IP number Each computer or device (like an RFID reader) that is connected to the internet or a network has its own IP address which is visible to other computers. This allows devices to find each other.
Port number A network port is a number that is linked to data in the IP protocol, besides the IP address. The port number is used by the receiving system to determine which program the data are intended for. Ask your software administration department which port number should be used. The handheld Feiq PRH200 uses 10001 by default.
Daemon handle

If RFID Daemon was selected as the RFID configuration, select the handle from the drop-down list.

A Daemon is a program that waits for a request that comes in from a specific port. It responds to requests, for example, by sending an answer to the program that sent the request. An RFID Daemon can drive multiple physical RFID devices.

Using the Daemon handle, you can configure the devices with which the system will communicate.

Hold time (ms) Indicates how many milliseconds the read data will be kept in the memory. If  a label is partially off the RFID platform, it cannot be scanned properly. The hold time ensures that the captured image remains steady.
Confirm first check-in session If the box is checked, the system will confirm the first check-in of the session.
Scan again in the same session

Can an item be processed again in the same session? Select from the drop-down list:

  • Always run - The item is checked out again (renewed)

     Caution: Some RFID readers are very sensitive and read a chip from a distance.  If this is the case with the device you are using, it is advised that you do not select this option.

  • After confirmation - The item cannot be renewed until there is a confirmation message that it was checked in.
  • Never
Default security after write operation

Select from the drop-down list:

  • Deactivate EAS
  • Activate EAS
  • Leave EAS unchanged
Use new version of FEUSB DLL for feig Check the box if you are using the newest version of FEUSB DLL for feig RFID readers.

MiFare

Not for use in US libraries. 

Demagnetization

Some organizations use a special demagnetization plate which activates and deactivates the security for materials. To configure your demagnetization device, provide information for the following fields:

  • Driver
  • Hostname/IP number (UDP)
  • Port number (UDP/RS232)

Ask your system administrator which selections to make and which host and post numbers to use.

GPS COM port

This setting enables the use of GPS coordinates to be used, for example, by bookmobiles.

 

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