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OCLC Wise Support EN

Why is there a different number of entries in Online Payments vs. Recent Payments?

Applies to
  • OPAC
Answer

Online Payments shows transactions, while Recent Payments provides the itemized list of fees/fines.

If a customer pays more than one fine/fee online at a time it will display as only one transaction in Online Payments with the total for that transaction, while in Recent Payments it will display each fine/fee that the payment was applied to.

Additional information

My Account Options

Page ID
4828

 

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