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OCLC Wise Support EN

Why is Wise requiring that an email address be added for a new patron?

Symptom
  • Wise will not allow a new patron to be created unless an email address is added
Applies to
  • Wise configuration
Resolution

Wise will only require that an email be included for a new a patron if the Is entry of email address required? setting is enabled. To disable the setting, do the following:

  1. In the Wise Manager, expand the Customers menu and click Customer type definition.
  2. Remove the checkmark from the box next to Is entry of email address required?.
  3. Click OK.

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Page ID
4831