Edit closed request information
Learn how to edit closed ILL request information in the Wise staff client.
Closed requests may be updated to include return information. Once a request has been closed, it will no longer display in ILL/Holds on the customer or Holds screen. However, these requests can still be retrieved and edited.
- Go to Items > Request items > Edit closed request information. The Search request window opens.
- Enter a Request ID, Title, Author, and/or Supplying system.
- Click OK. Search results are displayed on the screen.
- Edit or add information to the request.
- Click OK to save.
Note: Closed requests are stored for two months based on end date.