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OCLC Wise Support EN

Library-at-home report

Generate a report of library-at-home customer details in the Wise staff client.

The Library-at-home report displays the current data and settings for each library-at-home customer. This report also provides a recommendation list of potential materials to lend to each customer. Materials from the list can be gathered, checked out to the customer, and then delivered to the customer's home. For more information, see Library-at-home service. This report can only be run for one library-at-home delivery person (carrier) at a time, so it must be run for each individual delivery person.

Generating a Library-at-home report

To create a Library-at-home report:

  1. Go to Customers > Overviews > Library-at-home report. A selection window appears.
  2. Select preferences for the overview. Fields marked with an asterisk (*) are required. 
    Field Description
    Carrier* Select a library-at-home carrier. This is the staff person or volunteer responsible for pulling and/or delivering the materials.
    Customer's card number if applicable Enter the customer's card number to look up a specific customer.
    Print selections

    Select Yes to print:

    • Materials checked out
    • Unpaid fees
    • Hold requests
    • Wish list
    • Recommendations
  3. Click Print. The report is generated in your web browser. 

The Library-at-home report provides the following details:

  • Customer information:
    • Library card number
    • Actor ID
    • Name
    • Telephone
    • Email
    • Membership
  • Carrier name
  • Number of materials
  • Material type
  • Hold requests
  • Recommendations
  • Wish list/profile titles

 

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