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OCLC Wise Support EN

Profiles tab

Learn how to view and edit profiles for a customer in the Customer administration section of the Wise staff client.

Customer profiles can be added and removed from within the Profiles tab in Customer administration. Additional profiles can be added to a customer account from this screen. Customer profiles are configured in Wise configuration manager at OCLC Wise > Catalog > Products > Profiles.

Select a profile type from the Profile type drop-down list. Once a profile list is selected, the table below will display a list of available memberships that can be added to the customer's account. The table also displays a Description of the profile. If the customer is subscribed to a profile, the table will display the word Yes in the Membership column.

When a customer signs up for a new membership, they will receive messages when new library materials are available related to the selected theme. The customer can also configure their membership settings via My Account.

 Note: The customer must provide a valid email address to receive these messages.

Add a profile membership

To add a membership:

  1. Within the Profiles tab, click Change
  2. Select the appropriate Profile type from the drop-down menu. 
  3. Right-click the profile line that you want to add. Select Activate library card for this profile. The Membership column will now display the word Yes.
  4. Click Save.

Remove a profile membership

To remove a membership:

  1. Within the Profiles tab, click Change.
  2. Select the appropriate Profile type from the drop-down menu. 
  3. Right-click the profile line that you want to remove and select End membership for this profile. The Membership column is now blank. 
  4. Click Save

 

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