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OCLC Wise Support EN

2021 Weekly updates

Find weekly updates and bug fixes from 2021.

The following is a list of weekly updates and bug fixes from the year 2021. For current weekly updates, see 2022 Wise weekly updates.

For more information, contact OCLC Support

Module/area affected Issue/update Details Week of update
Wise configuration manager - Products and services The name of the TABPRO table within Products and services > System tables has changed.  The name of the table changed from (TABPRO) Product policies to (TABPRO) Product groups. 12/21/21
Wise - All modules

Known vulnerabilities related to log4j2 have been corrected. 

Systems have been updated to resolve vulnerabilities. 

12/21/21
Wise client - Branch management.  The Debug log option located at Branch management > Workplace management > Debug Log on/off was not working.  This has been fixed.  12/21/21
Wise client - Customer administration The Graph button within the Customer tab in Customer administration did not populate a graph displaying loan information. This has been corrected. The graph displays again. 12/21/21
Wise client - Customer administration

Within the Customer administration screen, the membership type did not correctly appear in the blue block at the top of the screen within customer accounts.

A default membership type appeared for all customers, regardless of what their membership was. This has been fixed. The correct membership type now appears. 12/21/21
Wise configuration manager - systemWise > Access codes and authorizations Changes have been made to the Items management (EXEMPLAARONDERHOUD) role function. 

The following functions now require the Items management role at the Add (7) access level: 

  • Items > Temporary items
  • Items > Search 
  • Items > Relocate items
  • Items > RFID maintenance
  • Items > Labels
  • Items > Overviews
12/21/21
Wise configuration manager - Order and link > Budgets

Branches with categories L and B were not included when closing the budget at the end of the year. 

This has been fixed. Branches with categories L and B are now included when closing the budget at the end of the year. 

12/21/21
Wise client - Holds

Bulk hold requests were incorrectly being counted as individual holds. This caused customers to erroneously reach their hold limit. 

This has been fixed. Bulk hold requests now count as one hold. 

12/14/21
Wise client - Customer administration 

Within the Customer administration screen, the line showing the expiration date of the membership and information about customer comments no longer appeared under the name and address details within customer accounts. 

This information appears again within the customer account. 

12/14/21
Wise client - Notifications 

If you do not immediately print after selecting the Overdue/replacement cost bills, the Process selected bills option is no longer available. 

This has been fixed. The Process selected bills option remains active. 

12/14/21
Wise client - Selections

When opening the Selections screen, the last saved selection was shown instead of the unfilled Selections screen. 

This has been fixed. The Selections screen now opens unfilled. 

12/14/21
Web catalog - ILL requests

When an ILL request is submitted, it sometimes took a few seconds before the cost notification appeared on the screen. 

Since the confirmation button appeared before the notification, some users clicked the Confirm button before being notified of the cost to place the request. 

This has been fixed. The Confirm button no longer appears before the notification.

12/14/21
Wise client - Test environment

The name of the test environment changed from EDUCATION MODE to SANDBOX SYSTEM.

While in the test environment of the Wise client, a message used to flash across the top of the client stating that it was in EDUCATION MODE. It now reads SANDBOX SYSTEM. 

12/14/21
Wise client - Customers The Number of Customer Badges overview did not display the correct data based on the date range.  This has been fixed. The correct number of badges is now displayed.  12/7/21
Web catalog - My Account Users were unexpectedly signed out of My Account soon after signing in.  This has been fixed. Users now stay signed in to My Account.  12/7/21
Wise configuration manager - Messages

The sender email address field in messages from the library to the customer can now contain the branch name. 

It is now possible to configure either the name of the branch or the email address to appear in the sender field in messages received by customers.

This is configured in the Wise configuration manager at OCLC Wise > Management organizations > Branches in the Sender email address field. 

11/30/21
Wise client - Order administration

Orders placed using order templates with a blank quantity field or quantity field set to 0 were not saved. 

This has been fixed.

11/23/21
Web catalog - Joomla Some patron notifications within My Account appeared in Dutch for Joomla libraries.  This has been fixed. Patron notifications now appear in English.  11/16/21
Wise client - SIP2

The Wise SIP2 10 response was sending hard-coded characters which caused all check-ins to appear as holds. 

This has been fixed. 

11/16/21
Wise client - SIP2 The Wise SIP2 10 response was sending the call number in the CS segment and adding additional blank fields at the end. This has been fixed. Only the call number is now sent.  11/16/21
Wise client - Holds Staff members with limited access levels for the role function code RESERVEN were still able to place holds in the Wise client. This has been fixed. Staff members with limited access levels for RESERVEN are no longer able to place holds in the Wise client. 11/9/21
Wise client - Notifications Duplicate lines sometimes appeared in Notifications > Bills > Overdue/replacement cost bills.  This has been fixed. Duplicate lines no longer appear. 11/2/21
Wise client - Titles

When a title is copied or a new title is created, clicking Close > Save and show in catalog within the Title changes screen does not take you to the new title. 

When a title is copied or a new title is created, after Save and back to Catalog, you do not go to the new title, but to the title that was already in the catalog

Clicking Close > Save and show in catalog took you to the existing title rather than the new one. This has been fixed. 11/2/21
Wise client - Items Temporary shelves were not populating in Items > Changing collections within the Wise client.  Temporary shelves now appear in the drop-down list. 11/2/21
Wise client - Customer administration Only the first five letters of the last name were checked for de-duplication when adding a new customer. The entire last name is now checked. 11/2/21
Web catalog - Holds An error appeared when attempting to place a hold request on multiple titles from the Wish List when there were no restrictions configured on the number of titles that could be placed on hold. This has been fixed. 10/26/21
Titles - Order administration The name of a tab was changed within Titles > Order Administration Within Titles > Order administration > Options > Select Invoices, the Open/Outstanding orders tab was changed to read Non-EDI orders/invoices.  10/26/21
Titles - Budgets Several translation changes were made within Titles > Budgets

The Purchasing books on budget screen was changed to read Register acquisitions on budget. 

Filling out lines was changed to read Fill in lines. 

10/26/21
Wise configuration manager - Order and link Several translation changes were made within Order and link > Order > Delete old orders. The Delete old orders screen was changed to read Delete old on-order items. 10/26/21
Wise configuration manager - Report processor Queries and reports can now be sent to multiple email addresses from systemWise > Reports > Report processor To send queries and reports to multiple addresses, separate the addresses using commas. 10/19/21
Wise Client - Test environment Wise Client test environments now have a yellow background color in the top bar. A yellow background color was added to easily identify the test environment. 10/19/21
Web catalog - My Account European formatted dates (Example: 2021-10-19) appeared in the Financial Details section of My Account. Dates now appear using the correct format. (Example: 10/19/2021) 10/19/21
Messages - Newsletter The link to unsubscribe at the bottom of the newsletter leads to a page in Dutch. This was fixed, the page is now in English. 10/12/21
Wise Client - Customer administration Wording within the Details field of the Customer tab for banned customers used the word "blacklisted." The word "blacklisted" was changed to "banned." 10/5/21
Wise Client - Titles The titles from order files were intermittently importing into existing orders instead of generating new orders. This caused the status of existing orders to change from Confirmed to To order. This has been fixed. 10/5/21

Wise Client - Clipboard 

Web catalog - My Account

Hold requests placed from the clipboard within the Wise client do not appear within My Account. Hold requests placed from the Wise client clipboard now appear within My Account. 9/22/21
Wise Client - Customer administration Customer identification information was not retained when a deactivated account was reactivated. This was fixed. Customer identification information is now retained following deactivation. 9/14/21
Web catalog - Joomla Titles with a forward-slash (/) were not searchable in Joomla. This was fixed. Titles with a forward-slash (/) are now searchable. 9/14/21
Wise Client - Titles In Order Requests > Options > Vendor order list, the Budgets field did not allow for the selection of multiple budgets. This has been updated, multiple budgets can now be selected. 9/14/21
Wise Client - Temporary ILL items When printing a temporary ILL item, an empty Dummy receipt was sometimes shown. This has been corrected. The complete dummy receipt is now displayed. 9/7/21
Web Catalog - My Account Checked-out magazine items now appear in loan history. As a customer, you can now see in My Account which magazine issue has been checked out. 9/7/21
Wise Client - Catalog When opening the catalog via the Catalog tile on the main screen, the previous search is remembered. The previous search is now cleared when re-opening the catalog via the Catalog tile on the main screen. 9/7/21
Wise configuration manager - Finance The word Library was misspelled in the Wise configuration manager at Finance > Booking Codes > Debt collection configuration. This has been corrected. 8/17/21
Wise Client - Financial Patron email address was added to the Unique export file.  Unique export files now contain the patron email address field.  8/10/21
Wise Client - Statistics and Selections The content of the date field 'From' changes when filling in the date field 'to'. The mechanism that automatically adjusts dates based on other dates caused this issue. It has been removed. 8/10/21
Wise Client - Customer administration Customer data such as comments and blocks disappear when deduplicating. An adjustment has been made in which notifications, blocks, and the status of the deduplicated actor at the instance level remain. 8/10/21
Wise Client - Titles When adding a new title, a message incorrectly appears stating that the combination of ISBN, title type, medium type, or publication year already exists. When reading order files, empty EAN numbers were sometimes created, which caused an incorrect match. This has been adjusted in the software. No more empty EAN numbers are created. 8/10/21
Wise Client - Items  The BCB Golden Oldies report did not provide per BCB group.  The BCB Golden Oldies report is now divided by BCB group.  8/3/21
Wise Client - Notifications Issues appeared with the display of diacritics in Wise customer notifications.  This has been fixed.  8/3/21
Wise Client - Branch management Service desk profiles set to the system level were able to be edited by any account.  This has been fixed.  8/3/21
Wise Client - Statistics and Selections Additional categories have been added for Items and Customers selections. 

Additional Items categories include: 

  • Items - Genre [T]
  • Items - Memo present
  • Items - Subject [T]
  • Items - Subject local [T]

Additional Customers categories include:

  • (ALGE) General personal details - Message present
  • (ALGE) General personal details - Note contains
  • (ALGE) General personal details - Note present
  • (ALGE) General personal details - Notification contains
7/27/21
Wise Client - Customer administration The number of checked out items was not appearing in the Customer tab within a customer account.  This has been fixed. 7/27/21

 

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