Access previously viewed customer records in the Console

Library staff performing customer administration in the Wise Console are able to navigate back to previously accessed records.

 Note: Patron information is freshly updated upon loading the records and does not reflect the state of a record at the time it was accessed.

To access records previously viewed in the Console:

1. Click the down-arrow in the top right corner of the screen next to the username.  
2. From the drop-down menu, select Record History.  A Record History tab opens and the list is organized chronologically, displaying the most recently viewed records at the top of the page. The information displayed includes:
   • Customer name
   • Timestamp of when the record was last accessed
   • Home branch
   • Barcode
   • Date of Birth
   • Membership type
3. Click on a record in the list to open it. Only records that the logged-in user has previously opened will appear.