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OCLC Wise Support EN

Recall ordered items

Learn how generate a report of outstanding open orders in the Wise staff client.

Use Recall ordered items to generate an overview of orders included in Recall letter outstanding orders. Orders are included in this report when the orders have status I - On order, an order date which is at least 7 days and an expected date that is expired by at least 14 days.

  1. Go to Customers > Overviews > Recall ordered items. The Recall ordered items overview window opens.
  2. Select preferences for the overview. Fields marked with an asterisk (*) are required.
    Field Description
    Branch* Select the branch to include in the report.
    Period (up to and including)

    Enter the period when the order was placed.

  1. Click Create report. The report is generated in your web browser.

The Recall ordered items displays the following details:

  • Order number
  • Title
  • Author
  • Price
  • Ordering date
  • Issue date
  • Quantity

 

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