Renew items

A customer can extend the lending period of items, or renew, as long as there are no holds placed on the item.

 Note: The branch where the item is renewed becomes the lending branch for the item. If the item is checked out at branch A, branch A is the lending library until the item is renewed at branch B, then branch B becomes the lending location.

To renew an item for a customer:

1. Open the customer's account in Customer Administration.
2. Go to Customer > Borrowed items. A list of borrowed items displays in the lower part of the Customer administration screen.
3. Highlight the line(s) for the item(s) that the customer wants to renew.
4. Right click on the line and select Renew loan period to renew the item(s).

When a borrowed item is checked in and then checked out again to the same customer on the same day, the system treats the checkout as a renewal.