Marketing
Customer marketing preferences can be found under the Customer Data tab within the Wise console.
Set marketing preferences
Customer marketing preferences can be managed in the Console within Communication > Marketing.
Use the checkboxes to change how the customer wishes to be contacted by the library. To opt out of a contact method, leave the box unchecked. The following contact methods can be changed:
- All information
- Marketing messages
- Contact via mail
- Contact via email
- Contact via phone
- Website / My Account
Below the contact options, staff can view and manage customer newsletter preferences. Use the Add button to add a newsletter subscription for the customer. To remove an existing subscription, click the checkbox next to the subscription(s) you wish to remove and choose Delete.