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OCLC Wise Support EN

Explanation of roles and permissions

Learn about how roles and functions impact staff access to the Wise Manager

Library staff, like customers, are actors within the Wise system. The difference is that employees have a specific role assigned to their accounts. Associated with those roles are certain functionalities and permissions. The account used determines which roles (system roles and user roles) and authorizations an actor has. For library staff, these are different than those for a customer.

Username

Each user of the Wise system has a username that allows them to log into the Wise Client or the the Wise Manager. Each staff account is assigned role functions (permissions) that determine what this employee can or can't do.

A username for an account may consist of up to 80 positions. Account usernames can be set in the Manager via: SystemWise > Access codes and authorizations > Access authorizations.

 Note: It is not possible to use multiple sessions in the Wise Manager side by side in the same browser.

System roles

When Wise is implemented, a number of system roles are present. These roles are based on functionality, and are fixed. If necessary, a system role can be added upon request. To request that a system role be added, please contact OCLC Support.

For each system role, a set of functions (also known as "role functions") is defined, with each function appropriate to that system role. For example, the system role WERKPLEKBEHEER has the functions Configuration and Profile management and the system role EXEMPLAARBEHEER has (among others) the functions Items action list , Shelf management, and Item statistics .

The following is an overview of all system roles in Wise, along with a brief description of the role and the component to which the system role relates:

System role code Description Component
ACCOUNT_MANAGER Account manager Wise Client
API_MANAGEMENT Manage REST API  
AUTOMAAT Terminal Access to external applications/terminals
BAHBEH Library-at-home Branch Manager Library at home functions in the Wise Client
BALIE Service Desk - Branch Management Wise Client
BESTANDSBEHEER File management Wise Client
BESTELLEN Order Wise Client
CONNEXION Manage Connexion  
EXEMPLAARBEHEER Item management Wise Client
KSM Customer service Wise Client
MARKETING Marketing module Wise Client
RAPPORTAGES Reports Wise Client

STAFF_MANAGEMENT

 

Front office management

 Note: This functionality will be added in a future release

Wise Client
WISEBRH00 System Administrator Wise Client and Wise Manager
TITELBEHEER Title management Wise Client
TW_BEHEER theaterWise management Wise Client
WERKPLEKBEHEER Workplace management Wise Client (Argos)
WISE_BEHEERDER Wise Application Administrator Manager

Internal notes

 Note: A schoolWise system role code is also available but not for use in US libraries at this time.

System role code Description Component
DOCENT

Teachers

 Note: Not for use in US libraries

Teacher portal (schoolWise)

 Note: Not for use in US libraries

//end

For a comprehensive list of functions by system role, see Wise role functions.

User Roles

A user role indicates what the user is authorized to do and which login code is used. A user role is composed of one or more system roles. The functions of these system roles become available with the user role. The scope of each function can be specified (per Branch, Authority, System) and at what level (nothing, read, edit, add, delete).

For example: the user role TW MANAGER will be linked to the system role TW_ MANAGER. A user role is assigned per user login.

Role functions

One or more role functions are associated with each system role. This provides only the structure for controlling access. For each function, you can define which authority applies to the following three areas:

  • Branch
  • Institution
  • System

There are five levels of authority that can be applied to each of the above authorities:

  •     0= Null
  •     1 = Read
  •     3 = Edit
  •     7 = Add
  •     15 = Delete

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Client and Manager access

Most user roles are created for the purpose of Client access. But there is a special role function SYSTEEMBEHEER that is intended to provide access to all parts of the Manager. The prerequisite is that within the user role for this role function at the System level, at least read permissions must be given (0-0-1).

Full access is granted even by providing even the lowest level of permission for SYSTEEMBEHEER.

Limit access to the Manager

There may be times when access to the Manager is required for a staff user but it is not desired that all functions in the Manager be accessible to this them. An example of this could be a user that only needs to be able to create reports and will need access to systemWise > Report Management but will not need access to other areas of the Manager.

In cases such as these, user roles can be created with access to only a specific function in the Manager. These functions allow rights to be granted in the Manager without having to provide the SYSTEEMBEHEER function. If any of the role functions are given level 1 (read only) access or above the user will be given full access to the functionality for that role.

There are six groups for these specific functions:

Function code Description
MANAGER_BEHEER_BERICHTEN Provides access to systemWise > Messages
MANAGER_BEHEER_DASHBOARD Provides access to systemWise > Dashboard
MANAGER_BEHEER_FINANCIEN Provides access to Wise > Finance > Invoice and Debit
MANAGER_BEHEER_RAPPORTEN Provides access to systemWise > Reports > Report processor / Report manager / Reports (organized by function)
MANAGER_BEHEER_TOEGANGSCODES_BEVOEGDHEDEN Provides access to systemWise > Access codes and authorizations > Access authorizations

Tables

To get an idea of how the permissions are defined, it is helpful to know in which tables the settings related to each are located:

   
Wise_rollen System roles in Wise are predefined by OCLC. These system roles have code 'J' (yes) in column 'fixed'.

User roles are self-defined by the library (what roles do individuals have within the organization: order taker, desk clerk, etc.). User roles have in column 'fixed' code 'N' (no).
Wise_rol_functie Powers by Wise user role - functions can be selected from the system roles and transferred into a user role.
Wise_rol Link between Wise User Role and the actor_id of an actor (ex. a staff user).
actor_auth_middel

In wise_role there are no login codes but instead there are actor_ids. In order to provide each login with the correct code, which login belongs to which actor must be known.

In actor_auth_means, all actors have an auth_type field. This type determines what you are, GNM for login.

 

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