Why can't I see all checkouts when looking at my account?
Applies to
- OPAC
- Staff client
Answer
The system has a limit for the number of checkout items it can display. It can only show up to 50 items to the customer.
Library staff are able to access a full list in the Staff client by navigating to Customer Administration, and selecting Customer menu > Print Customer Materials > Checkout Overview. This will generate a report showing all items currently checked out to the customer.