Why am I getting the error message "Forbidden access. Saving 'Message' failed." when I try to save email drafts in the Marketing Workbench?
Applies to
- Marketing workbench
Answer
Wise will throw this error when users try to log in with a role that doesn’t have the right permissions by mistake, or if there’s a connection error with the server. Please clear the browser's cache and cookies and try to save the email draft again.
If this does not help, please contact OCLC Support.