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OCLC Wise Support EN

Wise videos

Find all available training videos on Wise.

Acquisitions

Import an Invoice via EDI

 

Manually Add Titles to an Order File

 

Manually Create an Invoice

 

Manually Create an Order File

 

Ordering via EDI without Local Information

 

Ordering via EDI with Local Information

 

Process and Pay an Imported Invoice

 

Cataloging

Edit Title Records

 

Link Item Records: Bulk Link

 

Link Item Records: With Invoice

 

Link Item Records: Without Invoice

 

Link Item Records with Order File

 

See/See Also in MARC Order Files

 

Title Relationships

 

Circulation

Check in

Watch Check in

 

Check in items using the outdoor book return mode

 

Discard Items

 

Manage Missing Items in Wise

 

Customers

Manage Customer Addresses

 

Manage a Customer's Lost Library Card

 

Manage Customer Notifications

 

Create and Manage Customer Relationships

 

Reset Customer PIN

 

Holds

Cancel an unprocessed hold in the Wise staff client

 

Place a hold on a title in the Wise staff client

 

Request Materials in a Specific Order

 

Marketing

Direct Email

 

Introduction to Wise Marketing

 

Manage campaigns

 

Newsletters in Wise

 

Introduction to Marketing Workbench

 

OPAC

Wise OPAC Navigation

 

My Account

Wise OPAC: Log into My Account

 

Wise OPAC: Place and Manage Holds

 

Wise OPAC: Manage Relationships

 

Tickets

Introduction to Wise Ticketing

Console

Console Navigation

 

Add a New customer

 

Check in - Console

 

Check out - Console

 

Hold Shelf

 

Manage Holds

 

Picklist

Watch Picklist

 

 

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